Chatbot News

Additionally, human language includes text and voice inputs that can easily be misinterpreted such as sarcasm, metaphors, typos, variations in sentence structure or strong accents. Programmers must teach natural language applications to recognize and understand these variations. During these interactions, we interpret, understand, process and use words. Additionally, these words can be delivered in different [...]

Advanced AI chatbots should be able to remember customers’ names and greet them accordingly if they’ve messaged your business before. While plain text answers are appreciated, people love it even more if they can engage with your business using natural language mechanisms like slang or casual words. Guide Into Conversational UI Now that we’ve looked [...]